Therapists who really listen with interest and attention to detail.
Therapists who are respectful, empathic and non-judgemental.
Therapists who provide safety.
Professionals who provide a responsive,confidential and well run service.
Professionals who are committed to keeping abreast with current research.
Opening Hours
We are open from 8.30am to 7.30pm Monday to Thursday, and 8.30am to 4.00pm on Friday.
Number of Therapy Sessions
This varies from person to person and can depend on the issues to be explored and the benefits you hope to gain from therapy. Often 3 or 4 sessions may be adequate. For others this can be a useful time for a review to consider further on-going therapy.
Frequency of Therapy Sessions
Frequency of meetings will vary from person to person, depending on their requirements and what they hope to gain from psychotherapy. It has been found that meeting weekly often works well, as there is a natural rhythm to this that provides important therapeutic benefits.
The frequency of therapy will be discussed and assessed with your therapist on an onging basis.
Length of Therapy Sessions
Sessions usually last between 50 and 60 minutes.
Range of Fees
Our fees range from $60.00 to $95.00 per session depending on each individual's situation. Our hope is that the fee is not a barrier to those wishing to attend therapy. Your therapist will be happy to discuss the fee with you.
WINZ may provide an allowance for those on a benefit or with a Community Services card. This may provide $55.00 per week or $110.00 per fortnight for counselling and psychotherapy.
EAP
Current contracts are in place with SEED, OCP, and Instep, who provide employee counselling services. May provide 3 sessions.
Family Court
Will provide 6 sessions for a couple [married, de facto, same sex] to look at relationship issues.
Victim Support
Victim Support may provide free counselling if you have witnessed or are the victim of a serious crime.
Health Insurance
Some health insurance policies may provide cover.
Claiming Costs
Self-employed may claim the fees as a business expense.
ACC
All our therapists are registered with ACC for Sensitive Claims. However ACC policy has recently undergone some changes and our therapists are not currently taking new referrals under this scheme. Other funding options for sexual abuse therapy may be available and this can be discussed with your therapist.
Cancellation Policy
Whilst we recognize that emergencies can happen, we ask that 24 hours notice of a cancellation be given. If not a cancellation fee may be charged.
Confidentiality
All our therapists belong to professional organizations that ensure a strict code of ethics is adhered to. Confidentiality is assured, the only exception being where there may be a threat to the safety of others or to oneself. If you have any concerns regarding this please feel free to discuss it with your therapist.